Privacy Policy

Account information you provide, such as your name, work email, company name, and billing details when you sign up or subscribe.

Customer content you connect or upload, including help articles, PDFs, past tickets, and the messages exchanged between your customers and the AI agent.

Usage and device data, such as log files, IP address, browser type, and how you interact with the product, collected automatically to operate and improve the service.

To provide, maintain, and improve the service, including training and grounding the AI agent on the knowledge you connect.

To process payments, send service and account notices, respond to support requests, and keep the service secure.

To analyze aggregate, de-identified usage so we can improve performance and reliability.

With subprocessors and service providers who help us run the service, such as hosting, payments, and analytics, under contracts that require them to protect your data.

With the third-party tools you choose to connect, only to perform the actions you ask the agent to take.

When required by law, or to protect the rights, safety, and property of Bund AI, our customers, and the public. We do not sell personal information.

We keep personal information for as long as your account is active or as needed to provide the service, then delete or de-identify it within a reasonable period unless a longer retention is required by law.

You can request deletion of your account data at any time by contacting us.

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before acting on a request.

We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage. You can control cookies through your browser settings, though some features may not work without them.

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards, such as standard contractual clauses, for these transfers.

The service is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

We may update this policy from time to time. If we make material changes, we will notify you by email or through the product. The date above shows when it was last revised.

Questions about this policy or your data can be sent to [email protected], or by mail to Obhox LLC, United States.